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Do you have any questions, comments, or suggestions? We’d love to hear from you! Feel free to contact us through one of the options below. Our friendly and helpful team is ready to assist you.

Frequently Asked Questions

We aim to ship your order within 2-3 business days. Depending on the shipping method and your location, the total delivery time may vary between 3-10 business days.

Netherlands: 1-3 business days
Belgium: 3-5 business days
Spain: 5-10 business days
Germany: 5-10 business days

Yes, you can return your order within 14 days of receiving it. The product must be unused and in its original packaging. The return shipping costs are at your own expense unless the product is faulty. Go to: https://studio-nala.myparcel.me/returns/create?lang=en_GB

We offer free shipping within the Netherlands for orders over €65. For orders under €65, a shipping fee of €1.99 applies. For international shipping, costs depend on the destination and are calculated during checkout.

We accept payments via iDEAL, credit card, PayPal, and Klarna (buy now, pay later).

Yes, you can! Email us with your order number, name, email, and the products you would like to exchange.